​Welcome to the Office of Westhill (“Office of Westhill,” “we,” “us,” or “our”). We are a professional debt collection agency. By accessing or using our website located at https://www.officeofwesthill.com (the “Site”), you agree to comply with and be bound by these Terms and Conditions (the “Terms”).

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This is a communication from a debt collector in an attempt to collect a debt and any information obtained will be used for that purpose, to the extent applicable.

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If you do not agree to these Terms, you must not use this Site.

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Acceptance of Terms

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By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by:

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• These Terms and Conditions

• Our Privacy Policy which is incorporated into these Terms by reference.

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If you use any online tools, forms, portals, or payment features made available on the Site, your use of those features may be subject to additional posted terms which will also apply.

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Text Messaging SMS/MMS Communications

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How You Opt In

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By submitting a mobile number, you affirm that you are the account holder or have the appropriate authorization to provide this number to

receive SMS/MMS messages.

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You can opt in to SMS/MMS communications by:

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• By submitting a contact form, and affirmatively agreeing to receive SMS messages: https://www.officeofwesthill.com/terms-conditions

• Texting a designated keyword (such as “HELP” or "START") to any number which you've received our call or to one provided by us when directed.​

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Opt In Disclosure (SMS/MMS)

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By providing your mobile number and agreeing to opt in, you consent to receive SMS/MMS text messages from the Office of Westhill for consumer care and conversational purposes, including, but not limited to

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• Appointment confirmations

• Service assistance

• Verification or security messages

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Message Frequency & Data Rates

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• Message frequency may vary based on your account status and activity

• Message and data rates may apply depending on your wireless carrier and plan. Contact your carrier for details about your plan and any applicable charges.

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How to Opt Out

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You can stop receiving SMS/MMS messages from us at any time by:

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• Replying “STOP” to any text message sent by us

• Contacting us using the information in the “Contact Us” section and requesting removal of your number from our SMS/MMS program.

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After you opt out, we may send one final SMS message to confirm that you have been unsubscribed. Once confirmed, you will no longer receive SMS/MMS messages from us, but we may still contact you using other permitted methods (such as phone calls, mail, or email) as allowed by applicable law.

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MMS/SMS Compatibility

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If your mobile device or service plan does not support Multimedia Messaging Service (MMS), any MMS communications we send may instead be delivered as standard Short Message Service (SMS) messages.

 

Message & Data Rates

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Message and data rates may apply depending on your wireless carrier and plan. Contact your carrier for details about your plan and any applicable charges.

 

Carrier Disclaimer

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Wireless carriers are not responsible for delayed or undelivered messages.

 

Help and Support

If you are experiencing any issues you can reply with the keyword "HELP" or, you can get help directly from us at: 

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• Email us at info@westhillexchangellc.com

• Call us at (888) 243-0014

 

No Requirement to Consent

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Your decision to opt in or opt out of SMS messages does not affect your ability to make a payment, resolve your account or use our services. Consent to receive SMS messages is not a condition of any purchase or to resolve your account.

 

Services Provided

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Office of Westhill provides professional debt collection services on behalf of account receivables/ creditors. We strive to treat all consumers and other parties with dignity, fairness, and respect while working to recover outstanding obligations.

 

Our services may include, but are not limited to:

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• Debt recovery and collection efforts

• Account management and servicing

• Consumer support and communication regarding accounts placement

• Consulting and support services related to debt collection and receivables management

 

The services described on the Site are general in nature and may not be available in all jurisdictions.

 

Use of the Site and User Responsibilities

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You agree to use the Site only for lawful purposes and consistent with these Terms and all applicable laws and regulations, including the Fair Debt Collection Practices Act (FDCPA) and any applicable state debt collection laws where relevant.

 

By using the Site, you agree that you will:

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• Provide accurate, current and complete information when submitting any forms or communications.

• Not impersonate any person or misrepresent your identity or your authority to act on behalf of another person.

• Not use the Site in any way that could interfere with or disrupt the operation of the Site or the networks connected to the Site.

• Not attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems or networks connected to the Site.

• Not upload, transmit or otherwise make available any content that is unlawful, defamatory, harassing, abusive, fraudulent or otherwise objectionable.

 

You are responsible for maintaining the confidentiality of any login credentials you may use to access secure portions of the Site and for all activities that occur under your credentials.

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Intellectual Property

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All content, design, text, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software appearing on or used in connection with the Site (collectively, “Content”) are owned by or licensed to Office of Westhill and are protected by applicable intellectual property laws.

 

You may view and print portions of the Site solely for your personal, non-commercial use related to your account. Except as expressly permitted

 

in writing by Office of Westhill, you may not:

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• Reproduce, distribute, modify, publish or create derivative works of any Content;

• Use any trademarks, service marks, trade names or logos displayed on the Site without our prior written permission

• Use any data mining, robots or similar data-gathering or extraction methods on the Site.

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Electronic Communications and Security

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When you visit the Site or send us emails, messages or forms through the Site, you may be communicating with us electronically. You consent to receive communications from us electronically to the extent permitted by law. We may communicate with you by email, text message (where consent has been provided), phone, mail or by posting notices on the Site.

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We use reasonable measures to protect the security of information transmitted to and from the Site, however no method of transmission or storage is completely secure. You acknowledge and agree that:

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• You provide information at your own risk

• We are not responsible for unauthorized access to, alteration of or use of your information that is beyond our reasonable control.

 

Disclaimer of Warranties

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The Site and all information, content and services made available through the Site are provided on an “AS IS” and “AS AVAILABLE” basis.

 

To the fullest extent permitted by law, we make no representations or warranties of any kind, express or implied regarding:

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• The operation or availability of the Site

• The accuracy, completeness, reliability or timeliness of any content or information provided on or through the Site

• The absence of viruses or other harmful components.

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To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose and non-infringement.

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Limitation of Liability

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To the fullest extent permitted by applicable law, in no event shall Office of Westhill, its affiliates, officers, directors, employees, agents or licensors be liable for any direct, indirect, incidental, special, punitive or consequential damages arising out of or in connection with:

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• Your access to or use of or inability to access or use the Site

• Any errors or omissions in the content of the Site

• Any unauthorized access to or use of our servers or any personal information stored

• Any interruptions, delays or failures of performance of the Site.

 

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if we have been advised of the possibility of such damages.

 

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above exclusions or limitations may not apply to you.

 

Indemnification

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You agree to indemnify, defend and hold harmless Office of Westhill, its affiliates, officers, directors, employees and agents from and against any and all claims, demands, losses, liabilities, damages, costs and expenses (including reasonable attorneys’ fees) arising out of or related to:

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• Your use of the Site

• Your violation of these Terms

• Your violation of any rights of another person or entity

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We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification, in which event you agree to cooperate with us in the defense of such matter.

 

Third-Party Links and Services

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The Site may contain links to third-party websites, payment processors, or services that are not owned or controlled by Office of Westhill. These links are provided for your convenience only.

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We do not endorse, control or assume responsibility for:

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• The content, privacy policies or practices of any third-party websites or services

• Any products, services or information available on or through such third parties

 

You acknowledge and agree that we are not responsible or liable, directly or indirectly for any damage or losses caused or alleged to be caused by your use of or reliance on any content, goods or services available on or through such third-party sites or services.

 

Modifications to the Site and Terms

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We may, at any time and without prior notice:

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• Change, suspend or discontinue any part of the Site

• Update or revise these Terms

 

Any changes to these Terms will be effective immediately upon posting on the Site, unless a different effective date is stated. Your continued use of the Site after the posting of any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

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Governing Law and Jurisdiction

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These Terms and any disputes arising out of or relating to the Site or these Terms shall be governed by and construed in accordance with the laws of the State of Colorado and the United States of America, without regard to its conflict of law principles.

 

Subject to any applicable rights you may have under federal or state law, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located within the State of Colorado and you hereby consent to the personal jurisdiction and venue of such courts.

 

Contact Information

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If you have any questions about these Terms and Conditions, your account or our communications with you, please contact us at:

 

Office of Westhill
2851 S Parker Rd, Suite 310
Aurora, CO 80014
Email: info@westhillexchangellc.com
Phone: (888) 243-0014